Mid-week, long weekend. I started a 4 day stretch yesterday afternoon when I left work. This is nice. I have the same schedule next week. A regular schedule is nice. Being a morning person, I accomplish more before going to work than I do at the end of the work day, so the mid-week, long weekend will be nice.
One of my associates had one of "those" customers yesterday; a gentleman who had a quote and then left it expire. As a result, the charge for disassembling a bed went from $75 per bed to $100 per bed. He came in and began complaining that this increase had not been pointed out to him when he paid for the installation. We had no problem adjusting that charge back, but what he really wanted was for us to adjust the charge off completely. His arguments were small and insignificant and were never going to get him what he wanted, so he played his trump card. He said "so, let's just cancel the 2nd floor installation completely, that way I won't have to worry about the charges." So, we played our trump card, "sure you can cancel, but because your flooring has already shipped, there will be a $1000 restocking fee." The customer was unhappy. I have no problem with that. We deal with people like him on a daily basis.
I have settled on which washer and dryer I'm going to purchase. Whirlpool makes the best appliances, however their stackable washer and drying are too wide and too tall. That left their competitors. Samsung has the longest lifespan, but I can tell you from past experience if there's a warranty issue you will lose. It looks like LG is going to get my business.
I certainly hope Ohio votes Ryan.ReplyDelete
We'll know in a little over 3 weeks.Delete
Good for you for standing your ground with that customer. While I don't like poor customer service I also think too many abuse also!ReplyDelete
You need to be polite as you're saying 'no,' but most will learn soon enough that we're not giving away the farm.Delete
I was just talking to a friend of mine the other day and we were both appalled and how many politicians are now just swearing during their speeches. I'm all for swearing but there's a time and place for it.ReplyDelete
That's one of the Trump effects, though honestly, I have no problem with Tim Ryan calling JD Vance an asskisser.Delete
You are correct. It's the Cheeto effect, the fact that political debates are very playground now: swearing, talking over each other, being childish. Same happened here with Pritzker and the guy he's running against, a Repug getting loads of dark money to run.ReplyDelete
And I love the idea of front-loading, stackable washer and dryer. All my friends in Europe have those. More efficient, too.
I've heard that about the efficiency. I'm hyped. If you get a chance, watch one of the clips of Ryan call Vance and ass kisser. It's almost visceral.Delete
I am going to have to keep that washer/dryer information in mind when the day comes for me to replace my set.ReplyDelete
In case you didn't know, LG = Life's Good.Delete