Many people get confused with HR. They believe those individuals are their to help associates, they hire, they fire, and deal with issues. In reality they do more. I know, I did HR for a while. If you are in HR, you are a Company Man / Woman. One of your main jobs is to manage associate opinions of the Company. A good HR manager will guide associates and keep them on track and the associates won't even know it. They'll regard HR as their friend. They're regard HR as their friend... and that is never really the case. They are there to enforce company policies.
Back when I worked for xpedx, the distribution subsidiary of International Paper, we had a RHRM named Dave G who was the worst. I worked with him on a Peer Review Board and he was totally one dimensional. Associates were nothing to him. He seemed to enjoy saying, "this is a liability which needs to be taken care." Yes, he said things like that. When 37 jobs went to Krakow, Poland, he shrugged and said, "It's a business decision,"without understanding that people were losing their livelihoods. He was being paid around $300 K a year, which is really good money, to hand you a plate of shit and say "just remember, it's only a business decision." Isn't it amazing what money can buy?