I've also been told I have little tact, so if this offends you simply ride on.

Friday, February 14, 2014

Bill Gates Returns (almost)

Bill Gates is returning to Microsoft - albeit in an advisory mode, or... something like that.  When I heard that all I could do was wonder what took him so long.  Face it, 2013 was not a banner year for the corporation, in fact it seemed as though every month or so someone with Executive Status was shooting themselves in the foot.  I'm sure Mr. Gates was not at all pleased.  Take Windows.  That's his baby.  He was responsible for an operating system which was unbelievably popular because it worked well.  Windows 8 was loathed by many, including me.  It had been pre-installed on a newly purchased laptop.  I wrote about it back then.  Why someone would create an OS designed more for touch screens then anything else was something I just could not comprehend.  You can use a tablet to view reports, verify information, and send email... oh, and putz around on, but you can't use it for data entry.  Try writing a report on one and you'll realize how time expensive it is.  Windows 8 was so unpopular they tried to do an update and they cursed us with 8.1, which turns out to be just as crappy.  I'd heard it was turning so many Lenovo tablets into expensive paperweights they stopped installing it. I don't know who the pudding brains were who thought Windows 8 and 8.1 were good ideas, but I do suspect they are now working in the mail room.

Almost back in the saddle again

Then there was the Xbox One, which was going down like the Titanic until Microsoft started caving in.  This was really a WTF moment in history.  They forgot that the Xbox was designed for video games.  What Microsoft did, in fact, was drop a shit bomb on gamers and try to turn the Xbox into a "Media Center."  They did this because they made too many assumptions about the Kinect.  You see, they sold a shit load, and as a result some jelly brain at Microsoft thought just about every family room in America had a Kinect attached to an Xbox.  What this jelly brain didn't realize was that he was, in actuality, having a brain fart.  You see, a lot of those Kinects they sold were in kid's bedrooms.  I'm not a kid and I bought one, not so I could do the Zumba, but rather to yell commands while playing Skyrim and Mass Effect 3.  The issues kept rolling out and Microsoft started backpedaling because they had no other choice and that made them look dumb as bricks.

I think Bill Gates is coming back, even in a limited capacity, because in 2013 Microsoft failed in a big way.  They failed to understand the needs of their customer base, and not just their needs, often their basic requirements.  To be a successful corporation in today's world you need to fulfill your customer's expectations.  You need to keep your base happy, because they will turn on you in the blink of an eye and the whole world will know how much they disapprove.

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