|This can be inconvenient as hell|
Well, the first thing that went through my mind was "hhmmm, that sucks." So I shot off another email asking if I might possibly change that payment date. The response from Customer Service at my bank was negative. Changing the pay date is not permitted, payment date is set by the relationship Bill Pay has with the biller. Even more distressing was the fact that 'a check was being cut on 6/12 and being mailed on 6/13.' Bill Pay is mailing a check 8 days after I keyed the dollar amount to be paid. That's 8 days, and you have to figure it's going to take the USPS at least 2 days to deliver the payment. As far as I am concerned, this is pure horse shit. I shot back another email asking how this was supposed to be convenient. My third response was a rather generic "if you have questions you may want to call our 888 number." I'm not calling. Nothing is going to change. Bill Pay is supposed to make things easier, not complicate them. I went back and looked at all of the bills I've have paid through Bill Pay (hundreds and hundreds) and saw that those billers who accept electronic payment (UGI, PP&L) get paid right away, those who don't (like my dentist's office) have to wait. Obviously Bill Pay wants me to write my own checks and only use them for electronic payments, which is pretty damn stupid. You see the billers who accept electronic payment? I can pay them myself, I don't need to use Bill Pay. Like I said, this is horse shit.